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FAQ

Are you a factory or a trading/sourcing company?

We work with a network of audited Chinese shelving manufacturers to source and export industrial shelving on your behalf, coordinating quality control and export documentation. We do not claim to own the factories we source from.

What is the minimum order quantity (MOQ)?

MOQ varies by product and manufacturer — some lines accept a single piece, others require 50 to 300 pieces. The MOQ for each product is listed on its product page.

Can I customize dimensions, color, or load capacity?

Many of our shelving lines support customization — see our OEM / Customization page and each product’s specification table for what’s confirmed available on that specific item.

Do you ship to Latin America?

Yes — Latin America is our primary target market. Tell us your destination country when you request a quote so we can advise on shipping options and estimated timelines.

What are your payment and shipping terms?

Terms vary by manufacturer and order size (common options include T/T bank transfer and L/C, with shipping under FOB, EXW, CIF or DDP Incoterms). We’ll confirm the exact terms for your order as part of the quotation.

How long does production and shipping take?

Production lead time depends on the manufacturer, product, and order size — we’ll confirm an estimated timeline as part of your quotation. International shipping time depends on your destination and chosen shipping method.

Can I get a sample before placing a bulk order?

Sample availability depends on the manufacturer. Ask about samples when you request your quote and we’ll confirm what’s possible for that specific product.

How do I request a quote?

Use the form on our Contact page and include the product, quantity, dimensions, color, and destination country. The more detail you provide, the faster we can quote.